Provedba EU projekata

DEALING WITH COSTUMER COMPLAINTS

Daer guests,
in accordance with article 10. of the law of catering activity (Nar.nov., br 85/15.) we would like to inform you that any complains you might have regarding our service can be sent to the following address:

Smještaj I to d.o.o.  Ulica Ivana Matijaševića 14, 20 000 Dubrovnik
Or by  e-mail: info@hedera-estate.com
Or by FAX: +385 20 747 046

Complaint will be carefully examined as soon as possible, but no later than 15 days from the date of receipt.